🚀 QUALI-D WhatsApp API Integration

Navigate to Meta for Developers and sign in with your Facebook account.

1. Click "My Apps" in the top right
2. Click "Create App"
3. Select "Business" as app type
4. Click "Next"

Fill in your application information:

• App Name: Use YOUR business name
• Contact Email: Your business email
• Click "Next" to proceed

Choose how you plan to use your Meta app:

1. Select "Connect with customers through WhatsApp"
2. Click "Next"

Select or create a Business Portfolio:

• Choose an existing Business Portfolio if you have one
• Or click "Create a new Business Portfolio" (Learn how to create one)
• Click "Next"

Review your setup on the Overview page:

1. Review all the information you entered
2. Make sure everything is correct
3. Click "Go To Dashboard" to complete the setup

From your app dashboard:

1. Look for "App customization and requirements" section
2. Click "Customize the Connect with customers through WhatsApp use case"
3. You'll be taken to the use case customization page

Configure WhatsApp Business Platform settings:

1. Read and click "Accept Terms of Service" for WhatsApp Business Platform
2. Under "WhatsApp Business Platform", your Business Portfolio should be pre-selected
3. Review the note about receiving a test phone number (max 5 numbers)
4. Click "Continue" at the bottom

Welcome to WhatsApp Business Platform setup:

1. You'll see "Welcome to the WhatsApp Business Platform"
2. Read about sending and receiving messages using Cloud API
3. Under "API Setup", click "Start using the API"
4. This takes you to the API configuration page

On the API Setup page, you'll see your test configuration. You'll need to enter this Phone Number ID in your QUALI-D dashboard:

1. Scroll to "Step 1: Select phone numbers"
2. Under the "From" section, you'll see a test phone number
3. Find "Phone number ID:" with a numeric ID below it
4. Click the copy button next to the Phone Number ID
5. Save this ID - you'll enter it in the QUALI-D dashboard under WhatsApp Settings
6. Also note the "WhatsApp Business Account ID" - you'll need this for token generation

Create a System User for permanent token:

1. Navigate to "Business Settings"
2. Select "System Users"
3. Click "Add"
4. Name it (e.g., "WhatsApp Integration")
5. Set role to "Admin"
6. Click "Create"

1. Click the new system user
2. Click "Add Assets"
3. Select "Apps"
4. Choose your app
5. Enable "Manage App"
6. Click "Save"

1. Click "Generate New Token"
2. Select your app
3. Select permissions: whatsapp_business_management, whatsapp_business_messaging, whatsapp_business_templates, business_management
4. Set expiration to "Never"
5. Click "Generate"
6. Copy immediately! You won't see it again
7. Enter this token in the QUALI-D dashboard under WhatsApp Settings along with your Phone Number ID

Before configuring webhooks in Meta, you need to get the webhook URL and verify token from your QUALI-D dashboard:

1. Go to your QUALI-D Dashboard
2. Navigate to WhatsApp Settings
3. Enter the Access Token and Phone Number ID you copied earlier
4. The system will automatically generate a unique Webhook URL and Verify Token for you
5. Copy both the Webhook URL and Verify Token - you'll need them for the next step

Now configure the webhook in your Meta WhatsApp app:

1. Go back to your Meta app dashboard at developers.facebook.com
2. Select your app and go to WhatsApp > Configuration
3. In the Webhook section, click "Edit"
4. Paste the Webhook URL from QUALI-D dashboard
5. Paste the Verify Token from QUALI-D dashboard
6. Click "Verify and Save"
7. Subscribe to webhook fields: messages, message_status