Measure, Improve, Succeed
Experience Next-Level Performance Analytics with Our AI-Driven Call & Whatsapp Chat Analysis Platform
Maximize Your Support & Sales Team Efficiency and Service Quality
🌟 Mobile App Is Now Available For Android & IOS 🌟
In today’s fast-paced business world, understanding and improving customer interactions is crucial for success. At QUALI-D, we offer a cutting-edge SaaS solution designed to analyze your company’s recorded customer service calls. Our platform provides detailed insights and feedback, helping you enhance agent performance, customer satisfaction, and overall operational efficiency.
MULTI-LANGUAGE/ACCENT SUPPORT
Compatible With
Unlock Powerful Insights with Key Metrics 🗝️
AGENT PERFORMANCE
Evaluate and monitor individual agent efficiency and effectiveness.
CUSTOMER SATISFACTION
Measure and analyze customer feedback and satisfaction levels.
Did Agent Make A Sale?
(Yes / No & Why)
Analyze If The Agent Made A Sale or not & Why.
Ultra Fast ⚡
NOTES
Capture and review important points and highlights from each call
PERSONALIZED COACHING FOR EACH CALL
Provide tailored recommendations to agents based on their call or conversation performance.
COMMON TOPICS
This highlights the capability to identify and analyze recurring problems or themes across multiple customer interactions.
MONTHLY REPORTS
Generate comprehensive reports that track performance trends and metrics over time.
AGENT OF THE MONTH
Recognize and reward the best-performing agent each month.
QUALI-D
ULTIMATE GOAL
- Accelerate Growth
- Maximize User Engagement
- Improve Conversion Rates
- Understand Your Customers Better
- Enhance Marketing Strategies
- Boost Agent Training
- Streamline Operations
- Enhance Quality Assurance
HOW IT WORKS?
STEP 01 - Create Departments
Create Your Departments: Set up your company’s departments within QUALI-D Dashboard.
STEP 02 - Upload Agents
Upload Your Agents: Upload your agent list using excel sheet, and automatically assign them to their respective departments.
STEP 03 - Download App
Download the Companion Windows application for seamless integration.
STEP 04 - Analyze
Let QUALI-D analyze your recorded calls.
STEP 05 - View Analysis
View detailed results and insights on your personalized dashboard.
Seamless Integration with WhatsApp Business API
Connect your business WhatsApp number with QUALI-D, allowing your agents to manage multiple conversations effortlessly.
⭐QUALI-BOT⭐
QUALI-BOT handles routine inquiries using your centralized products/services info uploaded from a document, previous notes, and company details like working hours and address. Agents only step in when needed, saving valuable time.
Multilingual & Ultra-Fast AI Chat
QUALI-BOT can communicate in multiple languages and respond instantly, making it easy to serve a diverse customer base with lightning speed.
Centralized Product & Service Knowledge
Upload your product or service excel sheet, and QUALI-BOT will intelligently search and provide accurate answers to customer inquiries, ensuring consistent and reliable information.
Analyze Whatsapp Conversations & Improve Performance
Gain insights from every interaction with advanced analysis tools to boost your team’s performance.
Real-Time Collaboration for Your Team
Enable multiple agents to manage customer inquiries simultaneously, ensuring smooth, real-time collaboration.
Any Questions?
PRICING
(Monthly)
Limited-Time Opening Discounts
Experience our new services at reduced rates
STARTER
800 Credits
Extra Credit Price : 55 EGP / 50 Credit
Agent Limit : 2 (Agents)
Whatsapp Integration ✅
1300 EGP
999 EGP
PRO 🔥
4000 Credits
Extra Credit Price : 45 EGP / 50 Credit
Agent Limit : 6 (Agents)
Whatsapp Integration ✅
4000 EGP
2999 EGP
ENTERPRISE ➕
10,000+ Credits
Tailored Plans 💵
Unlimited Extra Credit ♾️
Unlimited Agents 👥
Priority support ⭐
on-site installation 🏢
Whatsapp Integration ✅
📞 1 Credit = 1 Minute Of Call Analysis
💬 10 Credit = 1 Whatsapp Conversation Analysis
All Prices Includes VAT 14%
