Measure, Improve, Succeed

Experience Next-Level Performance Analytics with Our AI-Driven Call & Whatsapp Chat Analysis Platform

Maximize Your Support & Sales Team Efficiency and Service Quality

🌟 Mobile App Is Now Available For Android & IOS 🌟

In today’s fast-paced business world, understanding and improving customer interactions is crucial for success. At QUALI-D, we offer a cutting-edge SaaS solution designed to analyze your company’s recorded customer service calls. Our platform provides detailed insights and feedback, helping you enhance agent performance, customer satisfaction, and overall operational efficiency.

MULTI-LANGUAGE/ACCENT SUPPORT

Compatible With

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Unlock Powerful Insights with Key Metrics πŸ—οΈ

AGENT PERFORMANCE

Evaluate and monitor individual agent efficiency and effectiveness.

CUSTOMER SATISFACTION

Measure and analyze customer feedback and satisfaction levels.

Did Agent Make A Sale?

(Yes / No & Why)

Analyze If The Agent Made A Sale or not & Why.

Ultra Fast ⚑

Get an hour’s worth of audio insights in a lightning-fast 20 seconds.

NOTES

Capture and review important points and highlights from each call

PERSONALIZED COACHING FOR EACH CALL

Provide tailored recommendations to agents based on their call or conversation performance.

COMMON TOPICS

This highlights the capability to identify and analyze recurring problems or themes across multiple customer interactions.

MONTHLY REPORTS

Generate comprehensive reports that track performance trends and metrics over time.

AGENT OF THE MONTH

Recognize and reward the best-performing agent each month.

QUALI-D

ULTIMATE GOAL

HOW IT WORKS?

STEP 01 - Create Departments

Create Your Departments: Set up your company’s departments within QUALI-D Dashboard.

STEP 02 - Upload Agents

Upload Your Agents: Upload your agent list using excel sheet, and automatically assign them to their respective departments.

STEP 03 - Download App

Download the Companion Windows application for seamless integration.

STEP 04 - Analyze

Let QUALI-D analyze your recorded calls.

STEP 05 - View Analysis

View detailed results and insights on your personalized dashboard.

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Seamless Integration with WhatsApp Business API

Connect your business WhatsApp number with QUALI-D, allowing your agents to manage multiple conversations effortlessly.

⭐QUALI-BOT⭐

Qualibot

QUALI-BOT handles routine inquiries using your centralized products/services info uploaded from a document, previous notes, and company details like working hours and address. Agents only step in when needed, saving valuable time.

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Predefined Knowledge Core
artificial-intelligence
Ai Powered
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Fast & Accurate Response

πŸ€– Try Our AI Chatbot

Multilingual & Ultra-Fast AI Chat

QUALI-BOT can communicate in multiple languages and respond instantly, making it easy to serve a diverse customer base with lightning speed.

Centralized Product & Service Knowledge

Upload your product or service excel sheet, and QUALI-BOT will intelligently search and provide accurate answers to customer inquiries, ensuring consistent and reliable information.

Analyze Whatsapp Conversations & Improve Performance

Gain insights from every interaction with advanced analysis tools to boost your team’s performance.

Real-Time Collaboration for Your Team

Enable multiple agents to manage customer inquiries simultaneously, ensuring smooth, real-time collaboration.

Any Questions?

PRICING

(Monthly)

Limited-Time Opening Discounts
Experience our new services at reduced rates

STARTER

22,000 Credits

Enough For
2 Agents x 8 Hours Daily x 22 Working Days

Agent Limit : 2 (Agents)
Whatsapp Integration βœ…

2,500 EGP

1199 EGP

PRO πŸ”₯

127,000 Credits

Enough For
6 Agents x 16 Hours Daily x 22 Working Days

Agent Limit : 6 (Agents)
Whatsapp Integration βœ…

10,000 EGP

4999 EGP

ENTERPRISE βž•

200,000+ Credits

Tailored Plans πŸ’΅
Unlimited Extra Credit ♾️
Unlimited Agents πŸ‘₯
Priority support ⭐
on-site installation 🏒
Whatsapp Integration βœ…

πŸ“ž 1 Credit = 1 Minute Of Call Analysis

πŸ’¬ 50 Credit = 1 Whatsapp Conversation Analysis

All Prices Includes VAT 14%

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READY TO TRY THE POWER OF QUALI-D?