โก Experience the future of call center technology with real-time AI monitoring, ๐จ instant escalation alerts, ๐ comprehensive agent performance tracking, and ๐ฏ live customer satisfaction prediction that transforms every conversation into actionable insights.
โจ Transform every call into actionable insights with our comprehensive AI analytics suite
Monitor every active call in real-time with live transcription, sentiment analysis, and performance scoring as conversations unfold.
Instantly detect when calls need manager intervention with AI-powered escalation triggers and immediate notifications to prevent customer churn.
Track every metric that matters with our comprehensive KPI suite including sentiment scores, response times, resolution rates, and customer satisfaction predictions.
Real-time agent evaluation with AI-powered scoring based on communication skills, empathy indicators, product knowledge, and customer satisfaction impact.
Predict customer satisfaction outcomes before calls end, enabling proactive interventions and service recovery opportunities.
Automated compliance checking with script adherence monitoring, regulatory requirement tracking, and quality assurance scoring.
Comprehensive real-time dashboard with customizable widgets, live metrics, trend analysis, and instant reporting for data-driven decision making.
Support conversations in Arabic, English, and multiple languages with accurate sentiment analysis and cultural context understanding.
๐ฏ Every metric you need to optimize your call center performance
๐ฅ Limited-Time Opening Discounts - Experience our new AI Softphone at reduced rates
๐ Flexible pricing that grows with your call center
๐ต All plans include 14% VAT. Need more live analysis hours? Contact us for ๐ข ENTERPRISE solutions with unlimited live monitoring.
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๐ Join forward-thinking call centers already using Quali-D AI Softphone to revolutionize their customer service and agent performance.