๐Ÿš€ Revolutionize Your Call Center with AI-Powered Softphone ๐Ÿค–โ˜Ž๏ธ

โšก Experience the future of call center technology with real-time AI monitoring, ๐Ÿšจ instant escalation alerts, ๐Ÿ“Š comprehensive agent performance tracking, and ๐ŸŽฏ live customer satisfaction prediction that transforms every conversation into actionable insights.

25+ Live KPIs Tracked
Real-Time Analytics
99.5% Accuracy Rate
App Icon ๐Ÿค–โ˜Ž๏ธ QUALI-D AI Softphone
Live AI Monitor Enabledโšก

๐Ÿ“ž Active Call

LIVE
๐Ÿ‘ค
Customer: Ahmed Mohamed
+20 123 456 7890
00:00
Duration
+20
Satisfaction Score
7.3/10
Response Time
1.2s
First Contact Resolution
94%
Agent Performance
6.7/10

๐Ÿง  Live AI Insights

โšก 3 calls showing positive sentiment trend
๐Ÿšจ 1 escalation alert requires immediate attention
๐Ÿ“ˆ Agent performance above target (9.1/10)
๐ŸŽฏ 87% customer satisfaction rate today

Compatible With

Issabel
FreePBX
Asterisk
3CX

โšก Revolutionary Features for Call Center Excellence

โœจ Transform every call into actionable insights with our comprehensive AI analytics suite

๐Ÿ“Š๐ŸŽฏ 25+ Comprehensive KPIs

Track every metric that matters with our comprehensive KPI suite including sentiment scores, response times, resolution rates, and customer satisfaction predictions.

๐ŸŽญโญ Agent Performance Scoring

Real-time agent evaluation with AI-powered scoring based on communication skills, empathy indicators, product knowledge, and customer satisfaction impact.

๐Ÿ”ฎ๐Ÿ“ˆ Customer Satisfaction Prediction

Predict customer satisfaction outcomes before calls end, enabling proactive interventions and service recovery opportunities.

๐Ÿ“‹โœ… Compliance & Quality Monitoring

Automated compliance checking with script adherence monitoring, regulatory requirement tracking, and quality assurance scoring.

๐Ÿ“Š๐Ÿ’Ž Live Dashboard Analytics

Comprehensive real-time dashboard with customizable widgets, live metrics, trend analysis, and instant reporting for data-driven decision making.

๐ŸŒ๐Ÿ”„ Multi-Language Support

Support conversations in Arabic, English, and multiple languages with accurate sentiment analysis and cultural context understanding.

๐Ÿ“Š Complete KPI Tracking System

๐ŸŽฏ Every metric you need to optimize your call center performance

๐Ÿ˜Š

Customer Experience

5 KPIs
๐Ÿ“Š Overall Sentiment
๐ŸŽฏ Satisfaction Score
๐Ÿ“ˆ Emotional Progression
๐Ÿšจ Abandonment Risk
โœจ First Contact Resolution
๐Ÿ‘จโ€๐Ÿ’ผ

Agent Performance

5 KPIs
โญ Performance Score
๐Ÿ’ Empathy Score
๐Ÿง  Product Knowledge
โšก Response Time
๐Ÿ—ฃ๏ธ Talk Time Ratio
๐Ÿ”ง

Operational Metrics

5 KPIs
๐ŸŽซ Resolution Status
๐Ÿ“‹ Compliance Score
๐Ÿšจ Escalation Risk
๐Ÿ” Topic Detection
๐Ÿ’ก AI Suggestions

๐Ÿ’ฐ Choose Your Perfect Plan

๐Ÿ”ฅ Limited-Time Opening Discounts - Experience our new AI Softphone at reduced rates

๐Ÿ“ˆ Flexible pricing that grows with your call center

BASIC

2,500 EGP EGP 999 /month
  • ๐Ÿ“Š 15,000 Credits
  • โฑ๏ธ ~250 Hours of Live Analysis
  • ๐Ÿ‘ฅ 2 Agents limit
  • ๐Ÿ“ฑ Live Call Monitoring
  • ๐Ÿšจ Basic Escalation Alerts
  • ๐Ÿ“Š 10 Core KPIs
๐Ÿ’ฌ Let's Talk

STARTER

EGP 4,999 /month
  • ๐Ÿ“Š 30,000 Credits
  • โฑ๏ธ ~500 Hours of Live Analysis
  • ๐Ÿ‘ฅ 4 Agents limit
  • ๐Ÿ“ฑ Live Call Monitoring
  • ๐Ÿšจ Real-Time Escalation Alerts
  • ๐Ÿ“Š 15 Advanced KPIs
๐Ÿ’ฌ Let's Talk
โž• ENTERPRISE

ENTERPRISE

EGP Custom /month
  • ๐Ÿ“Š 200,000+ Credits
  • ๐Ÿ’ต Tailored Plans
  • โ™พ๏ธ Unlimited Extra Credit
  • ๐Ÿ‘ฅ Unlimited Agents
  • ๐Ÿ“Š Custom KPIs & Reports
  • โญ Priority support
  • ๐Ÿข On-site installation
๐Ÿ’ฌ Let's Talk

๐Ÿ’ต All plans include 14% VAT. Need more live analysis hours? Contact us for ๐Ÿข ENTERPRISE solutions with unlimited live monitoring.

๐Ÿ’ณ We accept:

Visa Mastercard Fawry Pay

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๐ŸŒŸ Ready to Transform Your Call Center Operations?

๐Ÿ‘ Join forward-thinking call centers already using Quali-D AI Softphone to revolutionize their customer service and agent performance.

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